Enterprise Television – Inlaks Gets ISO Certifications
Inlaks Nigeria Limited, a technology firm, has received ISO 9001:2015 and ISO 20000:2011 certifications.
The certifications are in recognition of its role in quality service delivery to its clients.
Speaking during the presentation of the certificates to the firm in Lagos, its Director, Infrastructure Business Division, Mr Tope Dare, said: “Inlaks has demonstrated its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements and aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.”
Dare expressed delight that the firm has achieved the ISO 9001:2015 and ISO 20000:20 certification for Quality Management System and Information Technology Services Management System.
“Quality is much more than a certificate. It is about doing the right things in a consistent, repeatable and efficient manner.”
Achieving ISO 9001:2015 and ISO 20000:20 certifications is a testament to our values of excellence and professionalism,” he added. In relation to the development of Information Communication Technology (ICT), Dare explained: “We are not only providers of world-class technology solutions to our numerous clients, but we are huge technology consumers ourselves. We know that to be consistent in our delivery of top-notch IT services, we need to operate like the “best in class” and that is why we have adopted the tools, processes, and procedures that will make us win.”
He said the ISO Certifications will also promote the development of local content in Nigeria.
“The certifications will indicate to all our customers that all locally produced solutions and services that Inlaks deliver have gone through a checklist that certifies it to be world class, and they can be accepted in any part of the world as being of high quality,” Dare said.